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Support Center

Help & Support

Support Center

Questions about usage, account or reports — find answers or reach a human here.

Frequently Asked

Frequently Asked

Tap to expand — most things are answered.

Our tools produce structured readings based on classical systems, for reference and self-reflection only — not professional advice. Use real-world judgement for major decisions.

All tools run free instantly; free members see summaries. VIP unlocks full reports site-wide, 2 per type per day.

Birth data is used only for charting. We never use it for anything else and never share it.

Single reports and naming are virtual custom services and are non-refundable once generated; manage VIP in your member center.

Besides email/password, we are rolling out WeChat / QQ / Google / X / Apple social login — see the login page for what is currently enabled.

Submit a Ticket

Submit a Ticket

Can't find an answer? Leave your question; we reply within 1–2 business days.

Our Promise

Timely

Tickets answered in 1–2 business days, with email notice.

Real people

Destiny questions vetted by advisors, not bot scripts.

Privacy

Your birth data is used only for charts, never shared.

Transparent

All prices are public — no hidden fees.

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